Bylaw Enforcement
Bylaw Enforcement is the regulatory enforcement of bylaws of
the Village of Buena Vista. Enforcement is carried out by Bylaw Enforcement
Officers. The Village utilizes Regional Bylaw Services to provide its local enforcement with impartiality.
Bylaw Enforcement Officers interpret bylaws, monitor, and investigate
regulatory matters, mediate, and enforce using education, warnings, and legal
formal proceedings as appropriate to each particular case. The goal
of Bylaw Enforcement is to achieve voluntary compliance through
education and information. Members of the public are provided the
opportunity to correct an offence before more serious enforcement action is
considered; however, direct
action may be taken if there is an immediate health or safety concern.
Bylaw
contraventions are generally dealt with on a complaint basis, but they are also
recognized while the Bylaw Enforcement Officer is travelling around the Village or investigating complaints in
neighbouring areas, or if Village staff sees something amiss.
Bylaw Enforcement Officers & Village staff cannot be everywhere all the
time and do not always see a violation as it is occurring and therefore, we encourage you to communicate any bylaw concerns with us!
The Bylaw Enforcement Officer provides
services at 3 hours per week from May 1 - September 30;
and 3 hours per day
every second week during October 1 - April 30.
Bylaw No. 06-15 To Appoint a Bylaw Enforcement Officer
Reporting a Bylaw Violation
Anonymous complaints will not be investigated. Should the complainant
refuse to provide contact information, no action will be taken to investigate
the complaint. All submissions received will be kept confidential and are collected in accordance with The Local Authority Freedom of Information and
Protection of Privacy Act.We will not share your personal information with
a neighbour or the property of concern. However, should the
matter proceed to court and if required by direction of law, the Village of
Buena Vista may be required to disclose the information provided. Due to privacy concerns, we will be unable to
provide you details regarding the enforcement of a complaint beyond letting you
know that the complaint has been followed up on. Once all required information is provided, including dates and details of
the violation, your full name and contact information, a Bylaw Enforcement Officer
will begin an investigation into your complaint to determine if there has, or
has not, been a breach of bylaw, and provide action if warranted. If it’s
determined that no bylaw violation has taken place, no further action will be
taken.
Often complaints can be resolved amicably between neighbours. Where possible,
it is recommended that residents attempt to resolve their issues with their
neighbours before contacting the office for assistance. Some issues are
considered a civil matter, or a non-enforceable infraction between property
owners. These issues may include tree branches overhanging into a neighbours
yard, fence disputes and property line disputes. The Village and Bylaw Enforcement Officers are unable to respond to complaints that are considered to be a civil
matter.
Is it actually Bylaw Enforcement you need?
Sometimes it's hard to know when to call the Village for Bylaw Enforcement, or
the RCMP when there is not an emergency. If the matter requires immediate
assistance continue to use 911 for all emergencies such as medical, fires, car accidents
and when criminal activity or a major crime has taken place.
For non-emergency situations, the Lumsden RCMP can be contacted at (306)
731-4270
Depending on the type of bylaw infraction, the Lumsden RCMP may be able
to help you after hours and on the weekend as they also have the authority to
enforce bylaws. Lumsden RCMP can be contacted in situations such as late-night
noise from parties, traffic violations, etc.
Concerned
about aggressive driving or any other traffic violation under The Traffic Safety
Act, please contact the RCMP.
All citizens have a right to register a complaint if, and when they feel a
violation has taken place. Suspected bylaw violations can be submitted below.